Fireside chat: From fast to thoughtful – re-educating the consumer to slow down fashion

Why is educating consumers on process and patience the key to sustainable retail?

This session explores how companies can reshape consumer expectations around speed, value, and quality — by making the process visible throughout their interactions and experience. Hear from the top as to how storytelling is the superpower you need to tap into and increase customer loyalty and retrain their expectations to allow you to deliver better results for everyone, including the environment.