Panel: Returns... how do we fix fashion’s dirty secret

It’s not a new question, and it’s not a secret if you’re in the industry, but it would shock consumers if they became aware of the volume of waste caused by returns. The question is - how can we fix this?

From poor fit, inaccurate imagery, misaligned customer expectations, delivery timelines - the list goes on., We will explore the strategies that could mitigate and improve that returns and reduce what could be your biggest waste channel.