The Top 10 Retail Predictions for 2024

No-one wants to read about omnichannel, personalisation and convenience yet again. Take those as a given for the next 12 months ' just as they were the last year and the one before that.

In our list of 10 retail predictions for 2024, we've tried to go a little deeper than single word concepts to get to the heart of what's going to be affecting the industry, the customer, and the way you do business.

Some of our predictions for 2024 in retail are large shifts. Some are smaller and quieter trends that will have a big impact. Some are an opportunity to get ahead of the competition.

All of them should be on your radar for the coming year.

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Consumer Behaviour